Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements to ensure the perfect fit for every silhouette.
Can I modify or cancel my order after it has been placed?
Orders are processed rapidly to ensure quick delivery. You may request a change or cancellation within 60 minutes of purchase by contacting our support team.
What materials do you use in your garments?
VLAND™ prioritizes premium, sustainable fabrics including organic cotton, recycled polyester, and ethically sourced wool. Specific material details are listed on each product's description.
Do you restock items that are sold out?
Many of our core pieces are restocked seasonally. We recommend signing up for 'Back in Stock' notifications on the specific product page to be alerted immediately.
How should I care for my VLAND™ apparel?
To maintain the longevity of your garments, we recommend following the care instructions on the internal label. Most items benefit from cold washing and air drying.
Is my payment information secure?
Yes, we use industry-standard SSL encryption and secure payment gateways to ensure your personal and financial data remain completely protected.